SHYLDAJoin early access
SHYLDAJoin early access
Trust layer for everyday Deals.

Turn uncertainty into structured Deals.

Every day, people transact with strangers on blind trust. SHYLDA turns intent into structured Deals with predefined terms, embedded proof, and rule-based release—without taking custody of funds.

Join early accessSee How It Works↘

Public access is coming. Join early access now. Deal terms first. Buyer consent required. Release follows predefined rules.

A Buyer reviewing a phone while a Seller prepares a parcel for their Deal
Details assembling

Buyer

Can we agree the price, delivery, and condition?

Seller

Yes. I’ll add the details and fulfillment proof.

✓

Deal detail

Proof required

Deal Summary

Social purchase · Phone

Draft

Item

Stated condition

Price

Agreed

Delivery

2 days

Next step

Accept Deal

Buyer details addedSeller terms addedReady to review
Consent-First Flow
Rule-Based Release
Buyer-Led Approval
Seller Confidence
Structured Offers
Neutral Dispute Review
Non-Custodial Design
Clear Delivery Windows
Evidence-Led Resolution
Distinct Market Offices
Secure with Shyld
Trust That Compounds
Ethical by Design
Consent-First Flow
Rule-Based Release
Buyer-Led Approval
Seller Confidence
Structured Offers
Neutral Dispute Review
Non-Custodial Design
Clear Delivery Windows
Evidence-Led Resolution
Distinct Market Offices
Secure with Shyld
Trust That Compounds
Ethical by Design
Agreement before action

Define the Deal before anyone moves.

Record the item, condition, price, delivery arrangements, and expectations in a Deal Draft. Share an invite with the other person, including someone you found on WhatsApp or Instagram, so both sides review the same terms.

  • ✓Structured offers replace messy back-and-forth chat
  • ✓Clear terms make disputes easier to prevent and easier to review
A Buyer reviewing the details of a social purchase

From the DM

“Same phone, same condition, delivered by Friday.”

SHYLDA Start Deal screen showing a Deal Draft with item, price, delivery, and Send Deal Draft
Deal Summary
Item
RecordedPrice
AgreedDelivery
DefinedProof
Required
Secure with Shyld

Secure with Shyld only when both sides agree.

Before Secure with Shyld, the Buyer reviews the final terms, Deal amount, delivery fee, Protection Fee and who covers it, and the release conditions. Protection begins only after the Buyer accepts the Shyld Agreement.

A Seller preparing an item after a Deal is Shylded

Seller sees

Shylded — Prepare Shipment

A Seller reviewing the details of a social purchase
Terms Confirmed
Exact conditions recorded before protection starts
Rules Activated
Next steps now follow the agreed release conditions
Buyer-owned allocation
Ownership remains with the Buyer while the predefined agreement governs the Deal
Deal Anatomy

A trust framework people can actually use.

Every step is visible, agreed, and time-bound. SHYLDA keeps the flow moving only when the next condition has been met.

1

Start Deal

Create a Deal Draft with the item or service, price, and timing. Share an invite with the other person.

2

Accept Deal

The other side confirms the same terms, so the Deal starts from shared clarity.

3

Secure with Shyld

Trust Moment

The Buyer reviews the Shyld Agreement, fees, and release conditions, then activates protection.

4

Fulfill

The Seller fulfills the agreed delivery or work and keeps the requested evidence with the Deal.

5

Review delivery

Follow the agreed inspection or review steps. For goods, the delivery code confirms handoff; the private release passcode authorizes a separate release action.

6

Complete Deal

Release follows the Shyld Agreement: Buyer authorization or the applicable automatic release condition. A Dispute pauses ordinary release.

Beyond the happy path

Designed for real-life Deals.

Things change. People play more than one role. SHYLDA keeps the next step clear without making everyday Deals feel complicated.

When something is not as agreed

Release paused

The people in the Deal lead the resolution.

Release pauses. Buyer and Seller resolve from the same Deal record, with a neutral SHYLDA recommendation only if needed.

“This is not what we agreed. Let us compare what happened and resolve it from the same facts.”

  1. 01

    Buyer + Seller

    Compare the same record

    Both sides work from the Deal terms, proof, and timeline — not private chat screenshots alone.

  2. 02

    SHYLDA

    Neutral recommendation

    If needed, SHYLDA surfaces a clear next path from the evidence. It does not decide the outcome.

  3. 03

    Buyer + Seller

    Record the decision

    The participants confirm what happens next. The Deal stays the source of truth.

Need help

04

Follow the agreed next step

If the participants cannot agree, request support and follow the resolution steps in the Deal. Time passing alone does not decide a Dispute outcome.

SHYLDA recommends a path. Buyer and Seller record the decision.

One person, one account identity

Your General Profile stays you.

It is the neutral identity behind your SHYLDA account—not a Seller label and not a Professional label. From here, you can still act as a Buyer whenever a Deal begins.

In real life

“I use one account. What I am doing in each Deal stays clear.”

Buyer

Available on every account

Start Deals, review terms, and Secure with Shyld from the same account.

Sell products or offer services

Open the Office that matches the work.

A Seller Office represents product selling. A Professional Office represents service work. Each keeps its own public identity and trust history—even when one person owns both.

“I sell products and offer services—but Buyers should always know which side they are dealing with.”

Products

Seller Office

Use a dedicated public name, avatar, badges, and product-selling trust history.

Seller identity stays isolated

Services

Professional Office

Use a distinct services identity with its own public details and completed-Deal history.

Professional identity stays isolated

Opening an Office never removes Buyer access.
Built for every Deal role

One clear Deal. Three human experiences.

Whether you buy, sell products, or offer services, SHYLDA keeps the same terms visible while giving each person the context they need.

01Buying through a social conversation

Buy without relying on blind trust

Allocate only the agreed amount to the Deal, keep ownership clear, inspect before completion, and raise an issue through a structured process if something is not as agreed.

Allocate only the amount recorded in the Deal

Your remaining balance is always available to you

The allocated amount stays buyer-owned until the agreed release condition fires

A Buyer reviewing a social purchase on their phone

Buyer asks

Can we record the condition and Friday delivery before I agree?

One clear Deal

Terms agreed
ItemRecorded
DeliveryFriday
CompletionAfter inspection
02Selling products through direct messages

Ship with confidence, not hope

See that the Buyer has allocated the agreed amount before fulfillment. The rules stay visible, and delivery can work the way your business already operates.

Buyer allocation is verified before fulfillment

Flexible self-delivery works for local and regional trade

One account can grow from buyer to seller

A Seller preparing an item for delivery

Seller sees

The amount, delivery window, and required proof are already agreed.

One clear Deal

Terms agreed
ProductConfirmed
ProofAt dispatch
Next stepFulfill
03Offering services with a clear scope

Start the work with the scope already clear

Turn the conversation into one Deal that records the scope, timeline, deliverables, revisions, and completion conditions before the work begins.

Scope and deliverables stay attached to the Deal

Milestones and revisions are agreed before kickoff

Completion follows the predefined agreement and recorded proof

A Professional reviewing the scope of a service Deal

Professional confirms

Two deliverables, seven days, and two revision rounds before completion.

One clear Deal

Terms agreed
Scope2 deliverables
Timeline7 days
Revisions2 rounds
A supportive discovery layer

Discovery can open the door. The Deal remains at the centre.

Find someone through a Story, listing, or storefront, or invite someone from a conversation outside SHYLDA. Start Deal brings the details together so both sides can agree before Shyld protection begins.

Follow a Buyer Deal
01

A Story

Intent appears

02

A listing

Intent appears

03

Direct Deal invite

Sent outside SHYLDA

Start Deal

Discovery becomes structure

24hDefault Listing WindowFresh by default
7dExtension WindowKeep momentum
∞StorefrontsLong-term discovery

A Buyer deep dive

Follow one Deal from uncertainty to completion.
Scroll each step at your own pace.

Structured Offer
01
Intent
“I want this — and I want it on clear terms.”

Spot the item. Send a structured offer.

SHYLDA enforces

Captures every detail of your intent inside a structured offer: price, condition, delivery window, and key expectations.

Mutual Consent Recorded
02
Agreement
“We both see the same Deal. Nothing is vague.”

Both parties confirm the exact terms.

SHYLDA enforces

Records a mutual agreement neither party can edit alone. Any change requires fresh consent.

YouBuyerSHYLDARules handed overBalance stays yours
03
Delegation
“I am not relying on promises. I am relying on agreed rules that SHYLDA enforces mechanically.”

Secure with Shyld. Allocate the agreed amount.

SHYLDA enforces

Marks the agreed amount for the Deal without SHYLDA taking ownership of it. Every next action must follow the predefined agreement.

In TransitProof logged
04
Shipment
“I know what proof to expect and when.”

Seller ships. You wait with a tracking window.

SHYLDA enforces

Requires the seller to record shipment proof. The agreed receiving steps follow; shipment alone does not confirm receipt.

Delivery Confirmed
05
Delivery
“I know my review deadline and what allows release.”

Item arrives. Follow the agreed review steps.

SHYLDA enforces

The Shyld Agreement sets the release conditions. Some Deals require Buyer authorization; others release automatically after the agreed review window if no Dispute is open.

BuyerSellerEvidence-based · Neutral review
!
Dispute
“This isn’t what I agreed to. I have a case.”

Something’s wrong. Raise it — immediately.

SHYLDA enforces

Pauses release and keeps the evidence trail with the Deal. SHYLDA may recommend a path, but the participants or the predefined agreement determine the outcome.

Trust expands with behavior
06
Beyond
“Every clean Deal strengthens my trust record.”

Deal closes. Trust record updates.

SHYLDA enforces

Records a Deal-backed trust history that helps future buyers and sellers transact with more confidence.

Seller and Professional Offices

Different work. The same clear Deal foundation.

Product Sellers and service Professionals keep distinct public identities while the Deal records what each side must do before fulfillment begins.

Professional

No more scope creep

Every deliverable, milestone, and turnaround is set in writing before work begins. The agreement holds — no 'oh, and one more thing.'

Professional

Milestones stay connected to proof

The Professional sees the agreed Buyer allocation before work begins. Each confirmed milestone follows the release condition recorded in the predefined agreement.

Seller

Fulfill with the Deal already clear

The Seller sees verified Buyer allocation, delivery conditions, and required proof before preparing the product. The Buyer sees the same agreement.

Seller

Buyers come asking, not just browsing

Live buyer requests arrive with budget and timeline already on the table. You respond inside the same structured agreement — no extra setup, no separate flow.

Both sides

Both sides agree before either moves

Final terms are reviewed together, then Secure with Shyld activates. Fulfillment begins only after both sides accept the same Deal.

Rules that protect both sides.

Mutual Protection

Fair for both sides

SHYLDA enforces the same agreed rules for buyer and seller. Protection is structured, transparent, and mutual.

Buyer
Seller
Clear Exit Rules

Cancel with clarity

Cancellation depends on the stage of the Deal and the accepted agreement. Once fulfillment begins, use the applicable Dispute or resolution steps shown in the Deal.

Safe Cancellation Zone

Transparent Fees

Volume-Based Fees

Fees apply to the total Deal amount, not each item. Both sides see the Protection Fee, who covers it, and any separate delivery charge before Secure with Shyld.

4%
3.5%
3%
2.5%
Buyer-Owned Balance

Committed Balance

The agreed amount is allocated to the Deal and stays buyer-owned throughout. The Buyer's remaining balance is always available — ownership of the allocated amount never transfers to SHYLDA or the Seller until the release condition is met.

Buyer Balance

$100

Buyer-Owned
$40 allocated

Available

$60

In Deal

$40

Buyer-ownedRules active
Ethical Design

Ethical by Design

No interest. No hidden charges. No unclear obligations. Every Deal is designed around consent, transparency, and fair release conditions.

Story-to-Deal

See your situation
become a Deal.

Request Story

Supply Story

Service Story

Supply Story

Start Deal

Request Story

Buyer · Request Story

24h

Starts as

Phone found in DMs. Terms scattered.

Need a clean phone today.

Start Deal

Deal Draft

Start Deal

Supply Story

Seller · Supply Story

24h

Starts as

Inventory ready. Interest keeps fading.

Only serious Buyers.

Start Deal

Deal Draft

Deal Draft

Service Story

Professional · Service Story

24h

Starts as

Custom work needs scope first.

Custom work, clear scope.

Deal Draft

Deal Draft

Deal in progress

Supply Story

Seller · Supply Story

24h

Starts as

Proof buried in screenshots.

Proof ready before dispute.

Deal in progress

Deal Draft

Trust Reward

A good Deal leaves something for the next one.

Eligible completed protected Deals can add Trust Reward Credit for Buyer and Seller. Review available credit before using it inside a future protected Deal.

A happy Buyer enjoying a delivered item and a Seller smiling after completing the Deal
BuyerTrust Reward addedSellerTrust Reward added

Post-Deal value

The Deal is complete. Trust Reward is added.

Eligible participants receive Trust Reward Credit for use inside a future protected Deal. Review any credit applied before Secure with Shyld.

Trust Reward Credit is platform credit for protected Deals. It is separate from Deal Balance and cannot be transferred or withdrawn as cash.

  1. 01Released — Deal CompleteThe protected Deal has completed.
  2. 02Trust Reward addedBuyer and Seller each see their Trust Reward.
  3. 03Next protected DealAvailable Trust Reward appears before Secure with Shyld.
After completion

Trust Reward added

Buyer and Seller each receive Trust Reward after an eligible protected Deal is complete.

Your next Deal

See it before you choose

Available Trust Reward appears before Secure with Shyld, so you can review it with the rest of the Deal.

From the SHYLDA blog

Get to know your next Deal.

Practical guides to starting a Deal, reviewing your Shyld Agreement, and knowing what happens next.

All guides
FAQ

Questions people ask before they trust a Deal system.

Clear answers about how SHYLDA structures Deals, keeps consent visible, and follows predefined release rules.

What is SHYLDA?

+

SHYLDA is a trust layer for ethical Deals. It helps Buyers and Sellers agree terms upfront, allocate the Buyer's agreed amount without giving up ownership of it, and follow rule-based release conditions instead of relying on blind trust.

Link to this answer

When should I use SHYLDA?

+

Use SHYLDA when a Deal matters enough that both sides need clear terms, visible proof, and a structured release process. That includes buying from Instagram or WhatsApp sellers, peer-to-peer Deals, creator commerce, and discovery-led purchases that need trust.

Link to this answer

Does SHYLDA hold buyer funds?

+

No. SHYLDA is non-custodial. The Buyer allocates the agreed amount to the Deal while retaining ownership of it throughout. SHYLDA enforces the Deal rules — it does not become the custodian of buyer funds at any point.

Link to this answer

Is SHYLDA only for Deals discovered inside SHYLDA?

+

No. SHYLDA can be used for Deals that begin outside SHYLDA as well. A buyer can invite a seller from social media or another channel, bring the Deal into SHYLDA, and rely on the same agreement, proof, and release flow.

Link to this answer

How does SHYLDA protect sellers too?

+

Sellers benefit because the Buyer's agreed allocation is verified before fulfillment, the agreed conditions stay visible, and Disputes follow a structured evidence trail instead of a private argument. The same rules remain visible to both sides.

Link to this answer

Why use SHYLDA instead of a direct transfer?

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Direct transfers often happen before terms, proof, and release conditions are clear. SHYLDA keeps the Deal structured first, records what both sides accepted, and follows the predefined release rules after fulfillment.

Link to this answer

Is SHYLDA a payment processor?

+

No. SHYLDA is a non-custodial trust layer for Deals. It enforces structured agreements and rule-based release conditions without taking ownership of Buyer funds. Where payment infrastructure is required, licensed financial partners provide it. See our Protection Principles for the complete operational model.

Link to this answer

Can SHYLDA release funds without the Buyer's approval?

+

SHYLDA cannot release funds unilaterally. Release follows the Buyer's completion action, the predefined agreement—including an agreed auto-release rule—or participant agreement recorded in the Deal.

Link to this answer

What happens if a dispute never gets resolved?

+

Release remains paused while the Dispute is active. The participants can keep working toward a recorded agreement. If they cannot agree, the Deal follows its predefined last-resort path. SHYLDA may recommend a next step, but it cannot decide release or return or move money.

Link to this answer
Early Access

Join early access before public launch.

Public access is coming. Get on the waitlist now so you can start structured Deals when SHYLDA opens.

Join early accessSee real-life Deals
Public Access Coming

Early access first. Public launch next.

App store downloads are not open yet. Join early access on the waitlist while public access is on the way.

Join early access
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